Published on July 26, 2023

UNC Nash Earns CMS Four-Star Rating

ROCKY MOUNT, North Carolina (July 26, 2023) – The Centers for Medicare and Medicaid Services (CMS) released the annual Hospital Quality Star Ratings for 2023 and UNC Health Nash received four stars, putting UNC Nash among the top performing hospitals in the country.

“We are excited to announce our four-star rating by CMS, as this shows incredible improvement from our one-star rating just three years ago,” said Dr. L. Lee Isley, UNC Health Nash President and CEO. “Thanks to the collaboration between our physicians and staff in their dyad leadership teams, with the support from every role across the organization, we have significantly improved the level of care we provide to our patients and community.” 

According to CMS, the Overall Hospital Quality Star Rating is determined based on a variety of quality and safety measures.  CMS utilizes the quality rating to help patients and families make decisions on where to receive care.

To improve from a one-star rating just three years ago to a four-star rating today, UNC Nash made strides in several areas and quality measures, including patient experience, timely and effective care, readmission rates and mortality.  The measurement period for this data is the latter half of 2019 through the first half of 2022. 

The vast majority of hospitals nationwide are rated three stars or less.  On average, less than 15% of hospitals nationwide achieve a five-star each year, and less than 30% achieve a four-star.  Nash’s data score fell just below the cut-off for a five-star rating.

“While our four-star rating places us as one of the top hospitals in the nation and establishes us as a leader in quality of care, safety and patient experience, we continue to focus on improving the care we provide to our community,” Dr. Isley shared.

The CMS four-star rating is just one of the many accolades UNC Nash has earned recently that establishes the hospital as a nationwide leader in quality, safety and service. Over the past year, UNC Nash was named a Top General Hospital by The Leapfrog Group, a designation received by only 32 hospitals across the country, received a Leapfrog A grade for the fourth year in a row and was named a Top 25 Best Hospital by Business North Carolina for the second year in a row. UNC Nash also received national recognitions for heart, stroke, physical therapy, and maternity care.

News Media Contact

Ashley Flye, Marketing & Communications Supervisor, at 252-962-8781 or by email at ashley.flye@unchealth.unc.edu. 

If calling after hours, please dial the main hospital line at 252-962-8000 and ask to speak with the nursing supervisor on duty and identify yourself as a member of the news media. He or she will be able to assist you.

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